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Customer execution is messy.

Every year gets harder. Pressure to grow account revenue keeps rising. Contracts move faster. Customers leave without warning. You're buried in calls, Slack, email, and support requests trying to figure out what went wrong.

Watch BackEngine in Action

Schedule a demo

BackEngine is
Execution Intelligence.

CONNECT

Connects and analyzes every customer interaction.

SURFACE

Shows which customers are at risk, why, what's missing, and what needs to happen next.

EXECUTE

Helps your entire team consistently execute the steps that drive retention, value, and expansion.

See it in action

Trusted by AI-forward Account Teams

Hear it from them

If this is you,
BackEngine will change your life.

You're under pressure to grow account revenue

You're overwhelmed trying to do more with less

You're frustrated by surprises impacting retention

You dread account handoffs and the mess they create

You're not alone. We built BackEngine for you.

See How BackEngine Helps

You've been living
with the problem.

And you're ready for change.

Rising pressure, shrinking time

The expectation is to grow revenue across more accounts, with less support.

Scattered context

Customer context lives scattered across calls, messages, CRMs, and Account Managers.

Unexplained attrition

Renewal risks are discovered too late, often as surprises.

AI that scales bad execution

If you're relying on ChatGPT for strategy, you're using it wrong.

Leadership is out of the loop

Observing, coaching, and evaluating has never been harder.

Awkward handoffs

Critical context is lost when deals pass from Sales to Post-Sale.

The Problem

The current tech stack has been failing us.

We Can Help

CRMs track who the customers are, not what's happening

CSPs are high-maintenance, with marginal benefit

Call summaries miss context, from Slack, email, and tickets

Send us your chaos

Integrate with your account and communications tools in minutes,
no changes to your existing workflows required.

Gmail

Google Calendar

Gong

Zoom

Outlook

Teams

Slack

Salesforce

Fireflies

Enterpret

Clari Copilot

HubSpot

Gamma

PRODUCT TOUR

See It in Action

Click through to see how BackEngine transforms your daily workflow

Visibility · For Account Leaders

Execution · For Account Managers

2-3 min demo1 of 5 videos

Transformational
Impact

ROI IN YEAR ONE

Pays for itself

You'll save multiple customers in the first year.

ROI Calculator

ACCOUNT COVERAGE

Increases team capacity

Manage more accounts per rep by streamlining most tasks from hours to minutes.

VISIBILITY

Makes performance automatic

Account Managers and leadership instantly see and correct execution gaps.

Calculate Your ROI

See the potential impact for your team

What our customers say

"I used to spend hours tracking down the history of what's been done. Has this client had issues before? This makes it so easy for me to track the lifecycle of the client."

Mary Beth Slane

GeniusVets

"It's so relevant, and it's so quick. We actually have time to react."

Chris Hill

Partnerize

"You can be very specific and ask questions like: What is the overall client satisfaction? What are the main themes? Give me examples of emails that discuss this and that. And that's like amazing!"

Nicolas Bean

Houseblend.io

"Our team used to spend hours each week synthesizing insights from our frontline customer conversations. BackEngine does it instantly."

Jason Finney

SkillCycle

"We use BackEngine every week in our leadership meeting."

Ben Bloom

First Resonance

"What's cool about this is that it feels like you're actually talking to a person and asking them to do a job for you."

Elliot Wright

SkillCycle

"I used to spend hours tracking down the history of what's been done. Has this client had issues before? This makes it so easy for me to track the lifecycle of the client."

Mary Beth Slane

GeniusVets

"It's so relevant, and it's so quick. We actually have time to react."

Chris Hill

Partnerize

"You can be very specific and ask questions like: What is the overall client satisfaction? What are the main themes? Give me examples of emails that discuss this and that. And that's like amazing!"

Nicolas Bean

Houseblend.io

"Our team used to spend hours each week synthesizing insights from our frontline customer conversations. BackEngine does it instantly."

Jason Finney

SkillCycle

"We use BackEngine every week in our leadership meeting."

Ben Bloom

First Resonance

"What's cool about this is that it feels like you're actually talking to a person and asking them to do a job for you."

Elliot Wright

SkillCycle

"I used to spend hours tracking down the history of what's been done. Has this client had issues before? This makes it so easy for me to track the lifecycle of the client."

Mary Beth Slane

GeniusVets

"It's so relevant, and it's so quick. We actually have time to react."

Chris Hill

Partnerize

"You can be very specific and ask questions like: What is the overall client satisfaction? What are the main themes? Give me examples of emails that discuss this and that. And that's like amazing!"

Nicolas Bean

Houseblend.io

"Our team used to spend hours each week synthesizing insights from our frontline customer conversations. BackEngine does it instantly."

Jason Finney

SkillCycle

"We use BackEngine every week in our leadership meeting."

Ben Bloom

First Resonance

"What's cool about this is that it feels like you're actually talking to a person and asking them to do a job for you."

Elliot Wright

SkillCycle

Case studies

View all

How UserEvidence Saved Multiple $50,000+ Annual Contracts

How Crayon's CS Team Exceeded Retention Goals By 11%

Beyond easy

Get up and running in under 30 minutes

Start30 minutes totalReady to use

Connect15 min

We'll send links to connect the tools you already use. Just click to authorize.

Configure

Answer a few quick questions so BackEngine can configure itself for your team.

Done!

That's it. BackEngine starts connecting the dots in the background while you explore.

Ready in 30 minutes

Schedule a Demo

Enterprise-ready

Trust center

Encryption

Data is encrypted both at rest and in transit. We generate a unique key for each one of the customers we monitor for you to maximize isolation. At any time, you can revoke our encryption key, rendering all associated data unusable.

Security

Production data is entirely isolated from any other environments. Our employees do not have access to customer data unless you explicitly grant us permissions. We only monitor interactions with the customers that you request.

SOC 2 Type II

and HIPAA Compliant

We are SOC 2 Type 2 and HIPAA compliant. Click here to access our Trust Center or contact us for a copy of our reports. Learn more about our security.

Trust center

Let us prove it to you.

Schedule a demo

Customer execution is messy.

BackEngine is
Execution Intelligence.

If this is you,
BackEngine will change your life.