Your team juggles dozens of accounts across creative, media, and strategy. BackEngine connects every client interaction and shows you what needs attention — before clients have to tell you.
Managing client relationships across multiple accounts creates blind spots that cost you renewals and growth.
When an AM leaves, years of client knowledge walk out the door.
Quality depends entirely on which account manager the client gets.
You find out about problems when clients complain, not before.
Leadership can't see execution quality without asking each AM individually.
Growth opportunities hide in everyday conversations that nobody tracks.
New AMs spend months getting up to speed on inherited accounts.
BackEngine gives every AM the context they need and gives leadership the visibility they've been missing.
Every interaction is captured and organized by account. When team members change, nothing is lost.
Your playbook gets applied to every account. BackEngine flags when execution falls below your standards.
BackEngine surfaces unhappy accounts, missed follow-ups, and declining engagement before clients escalate.
See execution quality and account health across your entire book of business without asking anyone.
"I used to spend hours tracking down the history of what's been done. Has this client had issues before? This makes it so easy for me to track the lifecycle of the client."
Mary Beth Slane
Customer Success, GeniusVets
Schedule a demo and see every account clearly in under 30 minutes.