What Is BackEngine?

BackEngine is a secure, permission-aware context layer for enterprise AI. It connects to existing company systems, organizes scattered business information into governed context, and delivers the right authorized context to AI applications and models when needed.

What Stripe did for payments, BackEngine does for customer context

Stripe turned “build payments infrastructure” into one integration. BackEngine turns “make your AI understand your customers” into one command. Everything that happens with your customers and prospects lives in your tools: calls, emails, Slack, tickets, CRM. BackEngine reads it all, keeps it organized, and hands it to your AI when someone asks.

Where it sits

Your tools on the bottom. Your AI on top. BackEngine in the middle.

Your AIClaude · ChatGPT — asks & answers

BackEngineThe context layer

Your toolsZoom · Gmail · Slack · Zendesk · Salesforce

What makes it a brain, not a pipe

A pipe moves data on demand. BackEngine is the memory your AI asks.

It remembers. Every call, email, and thread, already read and organized into a living Story per account — issues, commitments, opportunities — with A–F health grades and the reasoning behind them. A continuous history, not a snapshot.

It’s consistent. Everyone asks the same memory and gets the same answer. Your best rep and your newest rep see the same picture of the account — and it compounds for the whole team instead of starting over in each person’s chat.

It runs on your playbook. Not a blank box — your renewal motion, your discovery framework, your objection handling, baked in. Admins set the menu; everyone orders off it.

How to describe it to a friend

Steal this:

"We plugged our tools into BackEngine once. Now when we use Claude / ChatGPT, it actually knows our business, and the whole team uses it for real work: client work, product work, marketing, sales."

The short version

BackEngine connects your existing systems and organizes scattered business information. It delivers secure, permission-aware, source-linked context to the AI your team uses.

See what your AI can do with context. Demo →